Advocate Condell Medical Campus
755 S. Milwaukee Avenue, Suite 189
Libertyville, IL 60048
P: 847-680-7580
F: 847-680-9168

Greenleaf Professional Center
35 Tower Court, Suite A
Gurnee, IL 60031
P: 847-662-9300
F: 847-662-9360


    Thank you for visiting our hearing aid help page! Below you will find a series of videos that are designed to help you perform basic maintenance on your hearing aid and troubleshoot some common problems. If you are not sure which style of hearing aid you wear, please start with watching the video titled How to: Identify Your Hearing Aid Style. As always, we are here to help so if you have any questions please contact us at (888) 510-8428!

How to Identify Your Hearing Aid Style

Cleaning and Care Tutorials

For Receiver-In-The-Ear Hearing Aids

For Behind-The-Ear Hearing Aids

For In-The-Ear Hearing Aids


For Receiver-In-The-Ear Hearing Aids


For In-The-Ear Hearing Aids

Still have questions? Call (888) 510-8428 to schedule an appointment!